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Care & Use
We all love to get the best out of the products we buy. Our handy guide below will help you enjoy using your Twig items for many years to come!
All Bone China items are Dishwasher safe - except for any item containing Gold or Platinum. These instructions are mentioned on the product page as well. Twig New York always recommends mild detergent without the use of any scouring detergent or salts. Use of abrasive products may damage the finish of your items.
Items should not be touching each other when loaded in a dishwasher. Similarly, other items, especially flatware, should be kept clear to avoid impact damage to your dishes.
All Bone China items are Microwave safe - except for any item containing Gold or Platinum.
Handwashing Instructions: Use a soft, non-abrasive washing cloth or sponge with mild detergent. For stuck-on food, please soak the items to loosen the food before washing gently.
Avoid using metal or abrasive scouring pads at all costs.
It is preferable to wipe wooden items clean with a damp cloth.
If needed, all wooden items should be hand washed. Use a soft, non-abrasive washing cloth or sponge with mild detergent. Dry immediately with a clean cloth or kitchen towel.
Wooden items should never be left soaking or be wet for an extended period of time. It is recommended that these items be dried immediately after use.
Faux-leather items should be wiped clean with a damp cloth.
These items should not be submerged or be wet for an extended period of time.
Avoid exposing faux-leather to high heat such as cooking surfaces or utensils. The mats can be used with warm temperatures such as food that has been plated.
When storing, ensure that faux-leather items remain flat with no creases or bends.
Storage under heavy objects such as stacked dinnerware may result in impressions or damage to the finish of the leather.